Payap | Status

Some communication channels affected by a third-party outage

We’re currently affected by an outage at Microsoft. Payments and all other Payap services are working as normal. Only some of our communication channels are affected.

What’s working:

Live chat is available for customers and merchants. Message us in the app and we’ll help you there.

What’s affected:

Email support is delayed. If you’ve emailed us, we’ll reply as soon as the issue is resolved. For anything urgent, use chat instead.
New sign-ups through self-onboarding are unavailable for now. These will resume once the outage has resolved.

Reporting fraud:

If you need to report fraud, contact your bank directly.